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In today's exceptionally competitive market, where customers and suppliers alike
base their impressions on that initial telephone call, customer service has never
been more important.
Whatever your business requirements we can transfer your existing Non-Geographic
Numbers or provide new ones to offer a solution to meet and satisfy your needs.
We'll work with you to help you choose the right number type, call routing options,
call management tools and call reports for your business.
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Whether you need to monitor the success of marketing campaigns, improve customer
service, set up an information line, generate sales revenue or implement a disaster
recovery solution, we can help you every step of the way.
 Ofcom News
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- Improved marketing campaign management
- Improved customer services
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Managed corporate growth and change
- Increased sales channel
- Disaster
recovery and resilience
- Reduced home working and travel costs
- Enhanced
cost management
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Wide Area Backup (WAB) is a service designed to automatically and securely backup
the critical data for companies of any size. Regardless of whether that information
is stored on a laptop, workstation or server, if that computer is connected at some
point to the Internet, WAB will secure the critical information to a high security
data centre, protecting the information from a full range of risks.
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Once the client has installed the software and the account has been activated then
a selection of directories can be targeted for backup and a schedule for the backup
is established. This schedule will be used to initiate a full backup of all the
information currently located on the client’s computers.
After the full backup, the software toggles automatically into incremental mode
and will back up new and changed information only at the time selected.
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Ninety five percent of the need for data restorations occur when a file or directory
has been accidentally deleted or corrupted. The client can either pull down a file
tree of their archives or can enter a file name or directory into a search field
if the name of the item is known. When the information is located the client can
bring that information back to the local computers.
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In the days before the availability of broadband and the Wide Area Backup service,
tape was the most commonly used means for backing up company data. Not only was
the process labour intensive and prone to error, but backing up to tape did not
assure that the data was stored away from the business location. The Wide Area Backup
service, by it’s very nature automatically secures company data in a high
security data centre from a full range of risks.
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- Automatic backup without employee intervention.
- Network backup supported.
- Server backup supported.
- 256-bit AES encryption. Fast, efficient, military grade protection.
- Full and incremental backup supported.
- Backup by file type and/or location.
- Exclusion by file type.
- Trickle backup extends size of initial backup without support or increasing your
Internet connectivity.
- Desktop access to backup logs.
- Weekly status reports of your account.
- Server account management from desktop console.
- Immediate data recovery from desktop console.
- File versioning supported.
- Engineer assisted service available for large uploads and recoveries.
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- Scalable solution grows as your requirement grows.
- Automatic backup eliminates employee error.
- Easy single file or directory restore.
- Built in checks removes need to inspect backups.
- Provides protection from a full range of risks.
- One solution for all backup requirements from laptops to server clusters and multiple
offices.
- Regulatory requirements met.
- Direct Response manages hardware lifecycle.
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