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For your businesses, indirect access to our networks may not be enough.
If you want a complete managed service and increased reliability, over and above
BT or other alternative suppliers, a direct connection is a compelling business requirement.
A direct connected voice circuit means that Direct Response facilitates the installation and
management of the physical line between your phone system and our network. This immediately
provides you with service level agreement guarantees, offering disaster recovery routing,
24x7x365 line management service, proactive circuit alarms, and exceptionally high levels of
resilience on your calls and reducing your current call rates.
 Ofcom News
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