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home > e-contact centres > e-contact email & data
reader
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Do you and your businesses suffer from
- Email leads coming in but you cannot find time to call the
prospect back
- Your staff sift through the emails and only call the ones
they want to call
- When you do call back the prospect has already bought from
someone else
- Your prospects want to talk when your business is closed
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Direct Response is the only call centre in the market place that has developed a
simple, robust, scalable solution to all of these problems.
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Using our technology we can get your email/web leads called within 20 seconds
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Your staff will only speak to people wanting to speak to them now
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Calls will be presented automatically to your staff so they don’t pick and
choose leads
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When you are closed or too busy the calls can be seamlessly diverted to our call
centre
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When you come in on Monday all of your leads are up to date and either closed or
ready to be closed
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You are using clear and simple technology and cost structure that gives you very
strong return on investment
If you are not using it now you can be rest assured one of your competitors will
be! |
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HOW IT WORKS |
BENEFITS |
FEATURES |
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e-Contact Email and Data Reader is designed to scan a predetermined email/data form
which needs to include the visitor’s phone number. The system reads
the data, dials the visitor, dials your office and connects the calls together.
Automated recordings are played to introduce and route the calls.
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e-Contact Email and Data Reader is designed to scan a predetermined email/data form
which needs to include the visitor’s phone number. The system reads
the data, dials the visitor, dials your office and connects the calls together.
Automated recordings are played to introduce and route the calls.
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Calls connect within 20 seconds |
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Personally engage your website visitors |
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Answer phones, no answer, engaged tone wrong numbers |
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The system can leave a message, introducing your business, apologises for missing
them and the number to call back on. |
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The service can be programmed to only call during your specified calling times |
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Can automatically schedule re-try |
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For not answered, engaged and wrong numbered calls |
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