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Corporate Social Responsibility takes so many different forms and
has so many alternative interpretations. Here at Direct Response we believe we believe
that doing the right thing is ultimately what is important, not only in business
but also socially and environmentally.
Direct Response has three sites in the UK. Its headquarters is in Hammersmith in
West London with great tube links and parking available. There are also fantastic
facilities for all staff. The security and location of our sites is of paramount
importance as we operate 24x7 and therefore the safety and comfort of our team
is the priority whenever considering any new site. We believe that a relaxed but
professional working environment is essential for our people to feel comfortable
whilst at work.
Wherever you look in our office there are awards and signs on or over people’s
desks which serve as recognition for achievement whether it be for sales or service.
The most coveted award being the Nuts About Service award which is
voted for monthly and presented by all the team for the person who has demonstrated
true service excellence in that monthly period.
Framed 60 Second Interviews of all staff members hang in the Hall
of Fame area which shows the interest we take in our people’s lifestyles outside of work. Photographs hang in the InterNUT café displaying company social and
sporting events and achievements. We are very passionate and committed to staff
development whether it be work related or not and we welcome feedback on what people
would like to do to advance themselves and how we can support them to do that. Direct
Response is an Investor in People and an Equal Opportunities Employer and has always
believed that getting the right people and empowering them is fundamental to delivering
service excellence.
Direct Response has trademarked the term Nuts About Service following
our passion for driving service and doing what is right.
There are two main Nutteries which are groups of empowered individuals who arrange
the company social and sporting events monthly and also there is a Charity Nuttery
where we support both local and national charities to raise money or to contribute
in other areas for them.
Each member of staff is actively encouraged to make a difference should they like
to in the local community where we work but also further afield. One day a year
is allocated per person to make a difference. This could be anything that the individual
is passionate about doing in the community. This could be working with a charity,
meals on wheels, helping with a project or anything else that adds value to the
community.
At Direct Response we are very environmentally focused. We limit the paper we use
and we have a strict recycling policy. We also encourage our people to limit the
emissions from their cars by car sharing as much as possible and other such schemes
to aid in the protection of our environment.
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OUR PEOPLE
