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Offshore

specialist services offshore

There is a time and place for everything, and taking your call handling offshore is no exception. Direct Response can deliver services in the following areas offering over 22 languages:

  • North America
  • South America
  • Eastern Europe
  • Western Europe
  • South Africa

If you are thinking of going offshore call one of our Business Development Managers and they will understand your requirements, put together a powerful solution and deliver clear return on investment for you.

For more information on these solutions, please contact our business development team on 0800 011 4570

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Sales order quoteQUOTE ME customer surveyCASE STUDIES SLASLAs
ENTRY LEVEL 1:
Messaging:
Taking the nature of the enquiry or fault, provision of customer reference number, details and a time to be contacted		 Message and Patch:
Taking the nature of the enquiry, details, locating a qualified person and patching the call through
Intelligent Scripting:
Agents utilise intelligent scripting that is bespoke for your business		 24x7x365:
You will always have cover every day of the year

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