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PA Service

  • How many business people could do with an extra pair of hands?

  • Do you just wish you could get on with your job without being interrupted?

  • Can your customers speak to someone when you are in a meeting?

  • Would you like someone to vet your calls for you?
  • Do you wish for an evening, weekend, or even a holiday without being hassled?

  • You have too much work for you but cannot justify an additional member of staff.

You are not alone. Many entrepreneurs and even large offices have the same problem.

Direct Response has years of experience in taking those pains away and making sure all of your new and existing customers are dealt with in a professional manner and you can deal with the calls when they suit you. 

Direct Response will work with you to provide powerful and cost effective solutions for your PA requirements. We effortlessly range our service from simple to the involved and complex. Testimony to our quality is loyalty demonstrated in a customer retention rate of 99%.

Extraordinary results come from doing the ordinary things extraordinarily well.

The end result means your calls are being answered by someone you can trust, who will reinforce your brand, and make sure your customers stay loyal without it costing you all of your profits!

LEVEL 1 LEVEL 2 LEVEL 3
QUOTE ME SLAs BROCHURES
ENTRY LEVEL 1:
PA Messaging:
Taking the nature of the enquiry, ETA of response from requested person
Intelligent Scripting:
Agents utilise intelligent scripting that is bespoke for your business
24x7x365 Cover:
You will always have cover every day of every year
Script Design and Build:
Specialist programmers ensure bespoke flow diagram and script build
Standard Integration & Database Utilisation:
Email integration and standard look-up facilities
End to End Testing:
Internal and external testing of scripts and integration
Agent Training:
All agents trained on your script

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