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Specialist Agents

So you've done the hard and expensive part of sales, and got the phone to ring. But did you know:
fixed seat special agents

The end result is that your customers will look to do business elsewhere.

Direct Response offers a boutique service whereby we scope your exact business objectives and then recruit, train, manage and develop all of the management systems to ensure your customers get the highest service and most cost effective solutions regardless of how complex your requirement is.

Direct Response has been working with Corporate and SME businesses providing powerful and effective solutions for your sales requirements. We effortlessly go from simple sales calls to the involved and complex. Testimony to our quality is loyalty demonstrated in a customer retention rate of 99%.

For more information on these solutions, please contact our business development team on 0800 011 4570

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Level 1LEVEL 1 Level 2LEVEL 2 Level 3LEVEL 3
Sales order quoteQUOTE ME customer surveyCASE STUDIES SLASLAs
ENTRY LEVEL 1:
Messaging:
Taking the nature of the enquiry or fault, provision of customer reference number, details and a time to be contacted
Message and Patch:
Taking the nature of the enquiry, details, locating a qualified person and patching the call through
Intelligent Scripting:
Agents utilise intelligent scripting that is bespoke for your business
24x7x365:
You will always have cover every day of the year

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