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Advertising Response

So you've done the hard and expensive part of advertising, to get the phone to ring. But did you know:

  • 70% of new customers will hang up if the phone is not answered within 25 seconds

  • 80% of potential customers will hang up if they get through to an answering machine

  • most customers will continue to shop around after a poor call

  • most consumers expect sales lines to be open out of hours and all weekend

Direct Response has been working with Corporate and SME businesses providing powerful and effective solutions for your advertisement response, however the sales cycle can be complex and not possible to close on the first call.

Choosing the correct partner is critical with advertising response. Direct Response has a strong proven track record in delivering in this market.

The end result means your calls are being answered by someone you can trust, who will reinforce your brand, make sure you never miss a sales call, and close that important deal.

See Our Call Centre

LEVEL 1 LEVEL 2 LEVEL 3
QUOTE ME SLAs BROCHURES
ENTRY LEVEL 1:
Ad Response Messaging:
Taking the nature of the enquiry, standard prospect qualification, details and a time to be contacted
Message and Patch:
Taking the nature of the enquiry, standard qualification details, locating a qualified person and patching the call through
Intelligent Scripting:
Agents utilise intelligent scripting that is bespoke for your business
24x7x365 Cover:
You will always have cover every day of every year
Script Design and Build:
Specialist programmers ensure bespoke flow diagram and script build
Standard Integration & Database Utilisation :
Email integration and standard look-up facilities
End to End Testing:
Internal and external testing of scripts and integration
Agent Training:
All agents trained on your script

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