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New call centre for fire service coming to Shropshire

31/12/2009 14:35:40

Shropshire is to welcome a new call centre for its fire service within two years, it has emerged.

The £23 million Wolverhampton site is to create up to 130 jobs when it opens in May 2011, the Shropshire Star reported.

More than 100,000 emergency calls will be handled at the centre, which will replace those in Birmingham, Stone and Shrewsbury.

Phil Purssey, chief executive of the Regional Control Company, the firm in charge of the new development, said: "We are midway through a very complex project, however the five fire and rescue authorities are working with us to ensure that we are on plan with our schedule.

"These are very exciting times as we are seeing real progress to implement a modernisation programme which will provide real benefits for both the general public and fire services alike."

The new centre is part of national project that is aiming to reduce the total number of call centres for the fire service from 46 to nine.

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