Call Centre Awards
Investors In People
ISO 9001 2008
Sky
Deloitte Technology Awards
Call Centres Service Excellence Awards
Call Centre Business Awards
Call Centre Customer Testimonials
PCI Standards
Data Protection Registered
Professional Indemnity Insurance
Payment Methods
Customer Service Networks
call centre customer care
outsourced call centres
 

Flexible working 'can improve productivity'

11/11/2009 09:00:21

Bosses can boost their workers' productivity by introducing flexible measures.

That is the view of Rob Lovell, chief executive officer of ThinkGrid, a Cloud IT services provider, who said that this can be achieved by removing the need for employees, such as those in call centres, to commute.

He commented: "With technology such as cloud computing being increasingly adopted by businesses, people are able to work from almost anywhere, essentially removing the barriers of the traditional office by allowing sharing and collaboration of data and applications."

Mr Lovell explained that, by doing so, employees can have the chance to work from a place and at times that suit them, which could include call centre agents operating from home.

Recent research from the Trades Union Congress showed that Britons spend 21.8 million hours travelling to and from work each day.

Meanwhile, the average employee has a daily commute of 52.6 minutes.

This news feed has been brought to you by Direct Response Ltd, award winning providers of outsourced Help Desk & Support Solutions. For more information about how these are deployed and how they could benefit your organisation, please contact our business development team on 0800 011 4570.ADNFCR-1202-ID-19453507-ADNFCR


Click to Call Us

Click to Email Us

Click to Quote
call centres Call centre   telecommunications telecoms     e-contact e-contact centre clients     mobiles Mobile networks     faqs call centre clients        brochures    privacy Call centre legal terms    site map
© Direct Response Ltd 2010 reg no: 3859216 3 Angel Walk, Hammersmith, London W6 9HX Private Limited Liability Company (GB) Registered in England & Wales