Call Centre Logo FAQs About Us News Centre Contact Us Customer Login  
Call Centre Awards
Investors In People
ISO 9001 2008
Sky
Deloitte Technology Awards
Call Centres Service Excellence Awards
Call Centre Business Awards
Call Centre Customer Testimonials
Data Protection Registered
Professional Indemnity Insurance
Payment Methods
Customer Service Networks
call centre customer care
outsourced call centres
 

Firms 'concerned' about business continuity

03/03/2008 17:11:15

Threats to business continuity are proliferating, according to a new study.

A poll of IT professionals and C-level executives by SteelEye Technology has revealed concerns about the potential of IT outages to cause irreversible damage to organisations.

Some 87 per cent of those surveyed claimed that threats to business continuity have grown more intense over the past 12 months.

Bob Williamson, vice-president of SteelEye Technology, said that firms depend more than ever on technological efficiency and are thinking more about safeguards - such as voice disaster recovery - to prevent fatal outages.

"What's also evident from this survey is that C-level priorities make a clear difference in how seriously IT takes business continuity assurance," he said.

Some 40 per cent of those surveyed said that the average IT organisation is better prepared for such threats than they were a year ago.

However, this figure fell to 28 per cent among those whose chief executives had not been felt to have prioritised voice disaster recovery and other such business continuity strategies.

Meanwhile, a recent Teleware report asserted that British firms lack awareness of unified communications.

This news feed has been brought to you by Direct Response Limited, the award winners for Business Telecommunications. For Further information please click here or visit www.drltd.comADNFCR-1202-ID-18492658-ADNFCR


Click to Call Us

Click to Email Us

Click to Quote

subscribe News
call centres Call centre   telecommunications telecoms     e-contact e-contact centre clients     mobiles Mobile networks     faqs call centre clients        brochures    privacy Call centre legal terms    site map
© Direct Response Ltd 2010 reg no: 3859216 3 Angel Walk, Hammersmith, London W6 9HX Private Limited Liability Company (GB) Registered in England & Wales