Email access on corporate mobiles 'a must for businesses'

Firms could be losing revenue by failing to deliver prompt responses to emails, a new business telecoms survey indicates.

Leaving a two-hour period between receiving an email and delivering a response to it can lose companies some £18,840, the Vodafone Critical Response Time Index survey suggests.

According to the research, 36 per cent of employees in Britain have perceived problems in the workplace due to a lack of access to email on their business mobiles, with this figure rising to 48 per cent among London workers.

Mark Bond, enterprise business unit director with the firm, commented that business mobile contracts need to adapt to deliver the email access that companies need in their corporate telecoms portfolio.

"This year we have seen mobile email access, more than ever before, become an essential piece of the business armoury," he said.

Recent data from Point Topic suggests that mobile internet users tend to be young, affluent and educated, according to VNUNet.com.

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